Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using services provided through midhoster.com ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services. These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and Midhoster ("we," "us," or "our").
These Terms apply to all users of the Midhoster platform, including visitors, registered account holders, and paying customers. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
We reserve the right to modify these Terms at any time. Continued use after changes are posted constitutes acceptance. Material changes will be communicated via email at least thirty (30) days before they take effect.
2. Service Description
Midhoster provides cloud server hosting, virtual server infrastructure, dedicated resources, managed backup services, DDoS protection, and related infrastructure services. Our platform is designed for business workloads requiring reliable performance and uptime.
Service specifications — including compute resources, storage allocations, network capacity, and available features — are described on our website and within the client portal. These specifications represent the resources allocated to your services and are subject to the fair-use limits outlined in your service plan.
We may update, modify, or discontinue specific features with reasonable notice. It is your responsibility to ensure compatibility with your specific requirements before committing to a service plan.
3. Account Registration & Security
You must provide accurate, current, and complete information during registration and maintain its accuracy throughout the duration of your account. You are responsible for maintaining the confidentiality of your account credentials, including passwords, API keys, and SSH keys.
You are solely responsible for all activities that occur under your account. You must notify Midhoster immediately of any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage arising from unauthorized use of your account.
4. Payments & Billing
Services are billed on a recurring basis as specified in your plan. All fees are quoted in Euros and are exclusive of applicable taxes unless otherwise stated. Payment is due upon invoice. We accept major credit cards and bank transfers.
Late payments may result in service suspension after a grace period of fourteen (14) days. We reserve the right to modify pricing with thirty (30) days' written notice. Price changes do not apply retroactively.
5. Service Level Agreement
Midhoster guarantees 99.99% network and infrastructure uptime, measured monthly. If we fail to meet this commitment, eligible customers receive service credits proportional to the downtime experienced. Scheduled maintenance windows and force majeure events are excluded from uptime calculations.
Credit requests must be submitted within thirty (30) days of the incident. Maximum credits in any billing period shall not exceed 50% of that period's fees.
6. Acceptable Use
You agree not to use our services for any unlawful purpose or in violation of any applicable laws. Prohibited activities include but are not limited to: distributing malware, launching DDoS attacks, sending unsolicited bulk email, hosting content that infringes intellectual property rights, and cryptocurrency mining without prior authorization.
Midhoster reserves the right to suspend or terminate services immediately if we determine, in our sole discretion, that a violation has occurred. We may cooperate with law enforcement in investigating suspected violations.
7. Intellectual Property
You retain all rights to content you upload to our platform. Midhoster retains all rights to our platform, software, documentation, and branding. You may not reverse-engineer, decompile, or disassemble any part of our services.
By using our services, you grant Midhoster a limited license to host, transmit, and display your content solely as necessary to provide the services.
8. Data Protection
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). Data is stored in EU-based data centers. We implement appropriate technical and organizational measures to protect your data.
Customers who process personal data through our services act as data controllers. Midhoster acts as a data processor. A Data Processing Agreement is available upon request.
9. Limitation of Liability
To the maximum extent permitted by law, Midhoster's total liability for any claims arising from or related to these Terms or our services shall not exceed the total fees paid by you during the twelve (12) months preceding the claim.
Midhoster shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill, regardless of the theory of liability.
10. Indemnification
You agree to indemnify, defend, and hold harmless Midhoster and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.
11. Termination
Either party may terminate the agreement by providing thirty (30) days' written notice. Midhoster may suspend or terminate services immediately for material breach of these Terms, non-payment, or violation of the Acceptable Use Policy.
Upon termination, your right to access our services ceases immediately. You are responsible for retrieving your data prior to termination. We will retain your data for a reasonable period (up to 30 days) after termination to facilitate retrieval, after which it will be permanently deleted.
12. Modifications to Terms
We may revise these Terms at our discretion. We will provide notice of material changes via email or through the client portal at least thirty (30) days before changes take effect. Your continued use after the effective date constitutes acceptance.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Amsterdam, the Netherlands.
14. Dispute Resolution
Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good-faith negotiation for a period of thirty (30) days. If negotiation fails, disputes shall be resolved through binding arbitration administered under the rules of the Netherlands Arbitration Institute, unless either party seeks injunctive or equitable relief.
15. Contact Information
For questions regarding these Terms of Service, please contact us at: